WLTE Control Privacy Policy
Our privacy policy has been updated on December 22, 2021. We have revised our privacy policy. Starting from that
date,
this privacy policy can provide information about how we manage your personal information when you use all WLTE
control
products and services. The privacy details of the information, in addition to the unique privacy policy provided by
the
specific WLTE control product or service.
Please take some time to familiarize yourself with our privacy practices, and if you have any questions, please let
us
know.
We promise you
1. This privacy policy stipulates how WLTE control and its affiliates (both referred to as “us” below) collect, use,
disclose, process and protect you when using our products and services through the WLTE control APP Information to
us.
If we ask WLTE control to certain information to verify your identity when using WLTE control products and services.
We
will use this information in strict compliance with this privacy policy and/or our user terms and conditions.
2. This privacy policy was formulated with full consideration of your needs. You fully understand our personal data
collection and use practices, and you are confident that you will eventually be able to provide all personal
information
to the WLTE control APP. It’s important to click.
3. In this privacy policy, "personal information" refers to all information about a specific person, or combined
with
other information about that person that can be accessed by WLTE Control APP, that can directly or indirectly
identify
that person. All the data. Such personal information Including but not limited to the information and device
information
provided or uploaded by you.
4. By using WLTE control products and services, it means that you have read, approved and accepted all the terms in
this
privacy policy, including any changes we make at any time. We are committed to complying with applicable laws
(including
data protection laws in your location Law) to protect the privacy, confidentiality and security of your personal
information. At the same time, we promise all our employees and agents to fulfill these obligations.
5. In the end, what we want is to bring the best experience for our users. If you have any questions about the data
processing practices outlined in this privacy policy, please contact our data protection officer at
support@svnwi.com.
for we deal with your special needs. We are very happy to be able to deal with your problem directly.
What information is collected and how do we use it?
Types of information collected
In order to provide you with our services, we will ask you to provide the personal information necessary to provide
you
with the services. If you do not provide personal information, we may not be able to provide you with our products
or
services.
6.2. We may collect the following types of information (regardless of whether it is personal information):
a) We may collect the personal information you provide to us, such as your name, phone number, email address, data
or
data synchronized with the device you may access to the WLTE control platform, and in the WLTE Control accounts and
related devices created on the home platform settings information, devices you added or messages sent, feedback,
etc.
b) Communicate with you about your equipment, services, or any general inquiries (such as updates, equipment
firmware/software upgrades, customer consultation support, related information, notifications), etc.
c) Analyze and develop statistical information related to the use of our products and services to better improve our
products and services.
d) Store and maintain information related to you for our business operations or to perform legal obligations.
6.2. Regarding how we use your information (which may contain personal information), more detailed information is
provided below:
a) Create your account. The personal information collected when creating an account through a mobile device is used
to
create the user\'s personal account and profile.
b) Provide location-based services. When using the WLTE Control and connecting to the WLTE Control equipment, we may
use
the location information to provide you with the best possible user experience, such as analyzing and providing the
surrounding weather and air information of the location. quality, drink water quality, and turn on the corresponding
equipment in advance for you according to your choice. You can enter the device settings or stop using this
application
at any time to turn off this function.
c) Device connection. To connect the device to the WLTE Control platform, it needs to be connected to the network.
Therefore, when adding a device to the WLTE Control APP, you need to record the corresponding Wi-Fi name and
password.
This information is only used for device configuration. Wi-Fi and password you filled in the data will be encrypted
and
stored in your mobile terminal and will not be uploaded to the server. You can enter the device to delete the
information at any time.
d) Equipment status display. Status information reported by your device (e.g. temperature, humidity, PM2.5, TVOC,
CO2,
ambient light, smoke concentration, natural water concentration, power consumption, movement trajectory, signal
strength, motion detection/screen, body temperature) , It allows you to view the status of the device remotely, so
that
you can always check the operating status of the device at home. .
e) Set up automated tasks. The event information reported by your device (such as temperature, humidity, PM2.5,
TVOC,
CO2, ambient light, smoke concentration, natural water concentration, power consumption, movement trajectory, signal
strength, detection motion/screen).
f) Provide push service. The account number and IMEI number will also be used to provide WLTE Control push service
and
send device notifications to users. You can turn off this feature at any time by changing the preferences under
"Message
push".
g) Collect user feedback. The feedback you choose to provide is extremely valuable to help WLTE Control improve our
services. In order to track the feedback you choose to provide, WLTE Control may use the personal information you
provide to contact you and keep records.
h) Send notifications. We may use your personal information to send important notifications from time to time, such
as
notifications about abnormal device operation status, your customized device push notifications (for example, motion
detection alarms, cleaning conditions, etc.), our terms,Conditions and policy changes.
7. Direct market promotion
We may use your name, phone number, email address and WLTE control account number, IMEI number to provide you with
WLTE
control company and its partners (providing networks, mobile applications and cloud products and Services) related
to
products and services Push information. We strictly abide by the data protection laws of your location (some laws
may
require unique and explicit permission), so we will only obtain your explicit prior consent, and will pass a clear
affirmative action to confirm that we have your personal information will be used only after obtaining your consent
or
expressing no objection. If you don\'t want to receive certain types of emails anymore, you can unsubscribe from
emails
by APP settings. We will not send your personal information to our business partners are used for direct market
promotion.
We will not sell any personal information to third parties.
We may disclose your personal information to a third party (defined below) in order to provide the products or
services
you request.
We may make disclosures to third-party service providers and affiliated companies listed below in this section. In
the
various situations described in this section, you can rest assured that WLTE Control will only share your personal
information based on your authorization. What do you think of the WLTE control the authorization will include all
types
of sub-processors that process your personal information. You should be aware that, in any of the situations
described
below, when WLTE Control shares your personal information with a third-party service provider, WLTE Control will
stipulate the third party’s actuality through the contract.Practices and obligations, and abide by applicable local
data
protection laws. WLTE Control will guarantee the third party service provider through contract to comply with the
privacy standards applicable to them in your jurisdiction.
8. Share with our group and third party service providers
In order to successfully engage in business operations and provide you with all the functions of products and
services,
we may provide other WLTE Control affiliates (which involve communications, social media, technology or cloud
business)
or our third-party services Supplier (ourMailing shops, delivery service providers, telecommunications companies,
data
centers, data storage facilities, customer service providers, notification and push service providers, agents on
behalf
of WLTE Control) [affiliated companies and/or other The third method] (collectively referred to as "the third
service
providers") disclose your personal information. Such third-party service providers may process your personal
information
on behalf of WLTE Control or for one or more of the above-mentioned purposes. On our devices When using certain
mobile
apps, we may share your IP address with the third party in order to provide you with some of the services you
request.
If you no longer wish to allow us to share this information, please send an email to support@svnwi.com to contact
us.
9. Share information with other people
When legal requirements apply, WLTE Control may disclose your personal information without your further consent.
10. Information that does not require consent
We may share anonymous information with third parties (such as informers on our website) in aggregate form for
commercial purposes; we may share general usage trends of our services with them, such as when purchasing certain
products or engaging in certain transactions the number of customers in the customized group.
For the avoidance of doubt, WLTE Control may collect, use or disclose your personal information without your consent
within the circumstances and scope expressly permitted by the local data protection law (for example, in order to
comply
with subpoenas), and when we May be out of good faith, in order to protect when it is necessary to protect our
rights,
protect your safety or the safety of others, investigate fraud or respond to government requests, disclose your
information without your consent.
11. Safety GuaranteeSecurity Measures of WLTE Control
We are committed to ensuring the security of your personal information. In order to prevent unauthorized access,
disclosure, or other similar risks, we have implemented reasonable physical, electrical, and management measures and
procedures to protect the information we collect from your use of the WLTE Control APP.interest. We will take all
reasonable measures to protect your personal information.
For example, when you access the WLTE Control account, you can choose our two-step verification program to ensure
better
security. When you send or receive information from the WLTE Control device to our server, we make sure to use
Secure
Socket Layer (SSL) and other algorithms encrypt it.
All your personal information is stored on a secure server and protected in a controlled facility. We classify your
data
based on importance and sensitivity, and ensure that your personal information has the highest level of security. We
guarantee to pass Staff and third-party service providers who access this information to help provide you with
products
and services have strict contractual confidentiality obligations. If they fail to fulfill these obligations, they
will
be subject to disciplinary action or final cooperation. Similarly, we are the basic data storage has special access
control measures. In general, we regularly review information collection, storage and processing practices,
including
physical security measures, to prevent any unauthorized access and use.
We will take all possible steps to protect your personal information. However, you should be aware that the use of
the
Internet is not always secure. Therefore, we cannot guarantee the security or integrity of any personal information
when
it is transmitted in both directions via the Internet.
We will take corresponding measures against personal data breaches, such as reporting the breach to the relevant
regulatory authorities, or in some cases, in accordance with the applicable laws (including your local data
protection
laws), reporting the personal data breach to the data subject for.
12.What can you do
You can play your own role in protecting your personal information. Do not disclose your login password or account
information to anyone unless you have obtained your official authorization. When you log in as the user of the WLTE
Control account, especially in other’s computing when logging in on a computer or public internet terminal, you
should
log out of your account in time after the session ends.
WLTE Control APP is not responsible for the security omissions caused by third parties accessing your personal
information due to your failure to maintain the privacy of your personal information. In spite of the above
regulations,
if the Internet and any other users use your account without authorization you must notify us immediately of the
situation or any other security breaches. Your assistance will help us protect the privacy of your personal
information.
13. Retention Policy
If it is necessary to achieve the purpose of collecting information, or to comply with applicable legal requirements
or
permits, we will keep personal information at all times. If there are reasonable grounds to believe that retaining
personal information cannot achieve the purpose of collecting personal information, we will no longer retain
personal
informationInformation, or delete the way that personal information is associated with a specific person. If it is
for
the public interest to further process and archive information, for scientific or historical research purposes or
for
statistical purposes based on the use of laws, even if the information is further processed if the target does not
match
the original target, WLTE Control can also further retain the data.
14. Access other functions on your deviceOur app may access certain functions on your device, such as Wi-Fi
network
status. This information is used to allow these applications to run on your device and allow you to interact with
them.
At any time, you can close the application or contact us at support@svnwi.com to revoke the permission.
15.1 You can control your personal information13.1 Control SettingsWLTE Control recognizes that everyone
has
different concerns about privacy. Therefore, we have provided some examples to illustrate the various methods
provided
by WLTE Control for you to choose to restrict the collection, use, disclosure or processing of your personal
information, and to control yourPrivacy settings:Turn on or off location access;Log in or log out of WLTE
Control APP account;
If you have previously agreed to our use of your personal information because of the above-mentioned purposes, you
can
change your decision by contacting us at any time by writing or sending an email to support@svnwi.com.
15.2 Access, update, correct, eliminate or restrict the processing of your personal information
You have the right to request access to and/or correction of any personal information we hold about you. When you
update
your personal information, we will ask to verify your identity before we process your request. Once we have
sufficient
information to process your request to visit when asking or correcting your personal information, we will respond to
your request within the time specified by the applicable data protection law. Upon your request, we can provide
you
with a copy of your personal data collected and processed for free. For any additional request for the same
information,
we may charge a reasonable fee based on the applicable laws and actual management. If you wish to request
access to
the personal data we hold or if you believe that any information we hold about you is incorrect or incomplete,
please
write to or send an email to the email address provided below as soon as possible Contact us at support@svnwi.com.
For more detailed information related to the personal information in your WLTE Control account, you can log in to
your
account through your device to access and change it.
16. Withdraw consent
You can contact us to submit a request by sending an email to support@svnwi.com to withdraw your consent to the
collection, use and/or disclosure of your personal information that we hold or control. We will process the request
within a reasonable time after you make the request your request, and in accordance with your request, will no
longer
collect, use and/or disclose your personal information thereafter.
Please note that withdrawing your consent will result in certain legal consequences. Depending on the scope of your
withdrawal of consent to allow us to process your personal information, this may mean that you cannot enjoy the
products
and services of WLTE Control.
Transfer personal information outside of your jurisdictionIf we need to transfer personal information outside
of
your jurisdiction, regardless of the transfer to our affiliates (which involve communications, social media,
technology
and cloud business) or third-party service providers, we Will proceed in accordance with applicable laws行. In
particular, we ensure that all such transfers meet the requirements of applicable local data protection laws by
implementing appropriate security measures. You will have the right to be informed of the appropriate protective
measures taken by WLTE Control to transfer your personal information.
WLTE Control is a company headquartered in China with global operations. Therefore, under the premise of complying
with
the law of use, we may transfer your personal data to any sub-company of the WLTE Control group worldwide, according
to
the objectives described in this privacy policy.Processing information. 15. Other regulations
17.1, minorsWe believe that it is our responsibility to supervise the use of our products and services by
minors.
However, our policy does not require obtaining personal information about minors or sending any promotional
materials to
such groups. WLTE Control will not seek or attempt to seek to receive any personal information from minors. If
the
family or guardian has reason to believe that minors have provided personal information to WLTE Control without
their
prior consent, please contact us to ensure that this is deleted such personal information, and guarantee that minors
will unsubscribe from any applicable WLTE Control service.
17.2 Order of PriorityIf you agree to the applicable user agreement and there is any inconsistency between such
user
agreement and this privacy policy, such user agreement shall prevail.
17.3. Update of privacy policyWe will review the privacy policy on a regular basis. In order to reflect changes
in
our information practices, we may update this privacy policy. If we make major changes to this privacy policy, we
will
send an email via (send to the email address specified by your account)Sub-mail or publish it in the WLTE Control
APP or
notify you via a mobile device, so that you can understand the information we collect and how we use it. Such
privacy
policy changes will be applied from the effective date specified in the notice or website. IWe recommend that you
check
this website regularly for the latest information on our privacy practices. Your continued use of the product and
website, mobile phone and/or services on any other device will be deemed to have accepted the updated privacy
policy. We
collect more personal letters from you, we hope that when using or disclosing your personal information for new
purposes, we will obtain your consent again.
17.4. Do I have to agree to any third-party policies and conditions? Our privacy policy does not apply to
products
and services provided by third parties. WLTE Control products and services may include third-party products and
services, as well as links to third-party websites. When you use these products or services, you may also collect
your
information.interest. Therefore, we strongly recommend that you take the time to read the privacy policy of this
third
party, just like reading our policy. We are not responsible for how third parties use the personal information they
collect from you, and cannot control their use. Our privacy policy, this policy does not apply to other websites
linked
through our
service.
When you use the extension services of these specific products on the WLTE Control platform, the third terms and
privacy
policies apply, and you will agree to the terms of each extension.
Contact us
If you have any concerns or questions about this privacy policy, or if you have any questions about the collection,
use,
or disclosure of your personal information, please contact our data protection officer at the following address and
mention "Privacy Policy":Shenzhen Jiweisen Technology Co., Ltd.
Jianjin Industrial Park, LongHua District, Shenzhen, East Province, China
Shenzhen Post District, China 518100
Email: support@svnwi.com
Thank you for taking the time to understand our privacy policy!